- Number of Employees1
About Celina Inc.Our Mission
Celina Inc. is a Business Professional Services Company providing Management Services Support and Inbound Communication to Government Agencies and Private Companies.
Operating for the past eight years in Denver, Colorado, Celina Inc. is a Business Operations Support and Call Center company located in the Denver Historic Five Points Business District. The company’s current City & County of Denver and former Colorado Transit contracts demonstrate the abilities to respond to customer service issues, problems and technical questions in an outstanding customer service delivery system.
Celina Inc. expertise includes: voice, data, account management, training classes, intake, data inventory, client service support, investigation client service, community outreach and project leadership.
Customer Service/Products and Services
Call Center – With direct experience in establishing and operation successful Call Center operations, Celina, Inc. is poised to provide infrastructure and staff needed to deliver a “human-centered, holistic experience” for customers/clients. Celina, Inc. has experience in Tier I, II, II Call Center Customer Service account management and customer center account phone calls. Celina, Inc. agents have the capabilities to handle any inbound technical and policy communication internal and external to the traveling public and citizens. Celina Inc. has managed warehouse inventory and installation support for Smart Card products installed on Transit Buses.
Outreach, Recruitment and Orientation – The principals of Celina, Inc. including Celina G. Benevidez (owner) and Cecilia Garcia, have extensive experience in developing community outreach and recruitment initiatives. Their combined experience and networks within diverse communities will provide valuable expertise, connections, and influence.
- Business Operations– Celina, Inc. has experience in developing and executing valuable reporting instruments, supervision of staff, web-interface, and direct services to client.