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City of Santa Rosa

Announcing an exciting opportunity to join the City team as the next
Deputy Director – Human Resources!

The City of Santa Rosa is committed to building a workforce reflective of our community and establishing a lasting culture of equity and belonging within our organization. Our collective talents and expertise contribute to high-quality public services that support a vibrant, resilient, inclusive City for our community and visitors. We celebrate a diverse workforce and welcome all qualified promotional candidates to apply.

The Benefits of City Employment:

In addition to offering a rewarding work environment, opportunity for career growth, and excellent salary, the City of Santa Rosa provides a generous suite of benefits, including retirement through CalPERS, a competitive leave accrual package, your choice of three health plans, and top of the line employer paid vision and dental coverage. Additionally, the City provides $500 annually for wellness and is a Public Service Loan Forgiveness Program (PSLF) Employer. More information about available benefits can be found in our comprehensive online Benefits Guide and in the Terms and Conditions document for the Middle-Management Confidential Group.

The Position:

The Deputy Director – Human Resources is a senior-level management position with responsibility to assist the Human Resources Director in the management of human resources programs and services in a major division through subordinate managers and staff. The Deputy Director is responsible for long-term direction and management of multiple services and operational units.  Exercising considerable independent judgement, the Deputy Director will be expected to manage or personally conduct sensitive, difficult, and complex staff work; and may represent the Director of Human Resources and act on behalf of the department in the Director’s absence.

The Ideal Candidate:

The ideal candidate is an experienced human resource professional with a broad background including recruitment, classification and compensation, performance management and labor relations. This collaborative leader will have outstanding leadership, interpersonal and communication skills.

Typical qualifying experience includes five years of progressively responsible experience managing human resource functions in the public sector, including two years in a supervisory role, and a related Bachelor’s degree.

The Selection Process:

The first step in the selection process will consist of a review of each applicant’s employment application and supplemental questionnaire for minimum qualifications. Depending on the number and breadth of experience of the of applicants, the next step is anticipated to be a thorough evaluation of training and experience as presented on the applications and responses to supplemental questions. Applicants scoring highest in this process will be invited to interview.

Please complete a thoughtful, thorough Supplemental Questionnaire submission. As part of the selection process, your responses to these questions will be evaluated using criteria specific to this position. Responses such as “See Resume” may be cause for disqualification or failure to move to the next step.

Examples of Duties and Responsibilities:

Assists the Director in establishing and achieving department priorities, goals, and objectives; oversees a range of human resources and/or risk management programs and services.

Reviews and evaluates changes in City, State, and Federal laws or regulations that impact the delivery of human resources and/or risk management services; directs the implementation of changes to programs, services, and technology as appropriate to ensure best practices and legal compliance.

Plans, organizes, coordinates, supervises, and evaluates the performance of management and professional personnel engaged in assigned human resources activities; ensures compliance with City rules and policies; prioritizes resources and assignments; provides direction, coaches, and guides staff.

Demonstrates advanced journey-level knowledge of duties in supporting human resource staff and internal customers for all program areas in Human Resources, such as recruitment and selection, classification and compensation, performance management, discrimination and harassment investigations, safety and risk management, employee discipline and grievance processing, benefits plan design and administration, leave management, and labor relations.

Provides guidance to department heads and departmental managers on sensitive, complex and technical human resources and/or risk management matters; advises managers, supervisors, and employees in the interpretation and application of human resources and/or risk management rules, policies, and procedures, and Federal, State, and local employment laws.

Meets with union representatives; participates in or conducts informational and meet and confer meetings with unions on subjects that require bargaining; understands the City’s Personnel Rules, Memorandums of Understanding, and policies.

Interviews, selects, and ensures appropriate training and supervision of assigned staff; establishes work priorities and performance standards; evaluates performance in support of the department’s overall objectives; reviews performance related recommendations, including merit recommendations, made by subordinate managers; advises subordinate managers and supervisors on appropriate handling of employee performance issues; oversees the professional development of assigned managers and staff.

Participates in the development and may oversee the preparation of the department’s annual budget and operational improvement plans; ensures appropriate allocation of resources of assigned areas; researches, analyzes, and advises the Director of specific costs and provides recommendations for programs and services.

Personally conducts high priority and complex work assignments; drafts and presents reports and recommendations on a wide variety of technical, professional, and legal matters; reviews the correspondence, reports, and work assignments of direct reports.

Analyzes programs and services and continually seeks program and process improvements; may conduct presentations and trainings.

Prepares agenda items for the City Council; may represent the department and the Human Resources Director before the City Council and Subcommittees, Boards, and Commissions; may be designated to serve as the City’s Personnel Officer and Secretary to the Personnel Board; may act as representative of the Human Resources department to department heads, employees, the media, and the public.

Builds and maintains positive working relationships with coworkers, City managers, supervisors, employees, and the community.

Required Qualifications/Knowledge of:

Modern principles, practices, and methods of human resources management and/or risk management, and general administrative concepts; principles and practices of program development and administration; Federal, State, and local human resources administration laws and regulations, particularly those affecting public sector employers; principles and practices of supervision and performance management, budget and fiscal management, and public and general administration; principles of merit based employment and unionized work environments; the principles of progressive discipline; program planning, evaluation, and monitoring; principals of contract administration; applications of human resources related information systems; office procedures, methods, and equipment, including computers and applicable software applications such as word processing, spreadsheets, and databases; English grammar, usage, and syntax.

Ability to:  Plan, organize, prioritize, adjust, delegate, and direct comprehensive human resources and/or risk management programs; supervise and evaluate the performance of subordinate managers and other staff; analyze problems, identify service needs, and adopt effective courses of action; plan and develop new programs to meet objectives; assess budgetary needs and make projections; understand, interpret, and explain related laws, regulations, memoranda of understanding, and policies and operating procedures; work independently and make sound decisions; maintain collaborative cooperative working relationships; resolve conflicts; professionally represent the department and advise managers and supervisors on appropriate methods of handling a wide variety of human resources and/or risk management issues; gather, organize, and analyze data and take appropriate courses of action; balance competing priorities; maintain objectivity and confidentiality; prepare a variety of written documents, such as correspondence, reports and performance evaluations; communicate effectively both verbally and in writing, including public speaking; review staff work; establish and maintain effective working relationships with those contacted in the course of work; and use a personal computer and standard business software applications.

Experience and Education: Any combination of experience, training, and education that could likely provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be:

Experience – Normally, five (5) years of progressively responsible experience managing human resources and/or risk functions for a centralized public sector agency, two (2) of which in were performed in a supervising capacity.

Education – Normally, the equivalent of a bachelor’s degree from an accredited college or university with major study in human resource management, public administration, business administration, industrial or labor relations, psychology, sociology, or a closely related field. SHRM, SPHR, PHR, or similar human resources/risk management certification(s) are desirable.

Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter.

Additional Information: The City of Santa Rosa – A Wonderful Place to Call Home
Santa Rosa is the largest city in Sonoma County, located 55 miles north of San Francisco. Nestled in world famous Sonoma Wine Country, Santa Rosa serves as the County seat and is the center of trade, government, commerce and medical facilities for the Northern San Francisco Bay area. The City offers a wide variety of recreational and cultural activities, and is well known for its excellent schools, temperate weather, and abundant beautiful parks and open space. Residents work in a well-balanced mix of management, professional, manufacturing, sales, tourism, transportation, construction, and service jobs.

The City of Santa Rosa provides a full range of services including police and fire protection; construction and maintenance of streets and other infrastructure; water, storm water, and wastewater utilities; housing services through its Housing Authority; economic development; transit; parking; and recreation, parks, and cultural services, including a municipal golf course.

The City of Santa Rosa is proud to be an equal opportunity workplace.

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