Website The Urban Institute

About Urban Institute:

At the Urban Institute, we believe in the power of evidence to improve lives and strengthen communities. As a nonprofit focusing on social and economic policy, our researchers and policy entrepreneurs open minds, shape decisions, and identify transformative solutions to the most pressing issues of our time.

Our Mission To open minds, shape decisions, and offer solutions through economic and social policy research.

Our Values Collaboration, Equity, Inclusivity, Independence, and Integrity For more information on the Urban Institute, please visit

The Opportunity: Central to Urban’s mission is fostering a truly inclusive community that ensures ongoing relevance to a changing world. The Urban’s Human Resources Office is fortifying its capacity to offer strategic capabilities that respond proactively to workforce requirements and drive organizational results to advance our mission.  Thus, we are growing our team of knowledgeable, trusted, visionary and creative HR professionals to collaborate and partner with Urban leaders and advisory groups in applying transformative best practices to attract, support, develop and engage talented staff. We seek a highly collaborative, forward-leaning and results-oriented Senior Director, Total Rewards and HRIS to lead strategic compensation, benefits and staff recognition programming with an emphasis on attracting, retaining and rewarding employees while maintaining internal equity and external market competitiveness.   The Director will also proactively oversee Urban’s HR Information System (Workday) and drive strategic, data driven workforce analytics to inform decision making and goal setting.

What You’ll Do:  

Total Rewards Management

Provide strategic vision and client-focused expertise in managing, analyzing and strengthening Urban’s benefits programs to include but not limited to the following: Identify opportunities to reengineer business processes for improved efficiencies, decision-making, and quality control Conduct employee satisfaction assessments to strengthen benefits programs using cost control options Assess benefits program vis-à-vis total rewards and value proposition strategy Manage annual benefits open enrollment process, including partnering and negotiating with external vendors, preparing communications for employees, and working with the broader HR team Manage efforts of internal Total Rewards Administrative Committees and staff-led working groups Develop and implement compensation solutions that facilitate talent acquisition and retention Execute annual compensation benchmarking initiatives; Identify areas for benchmarking, select reputable surveys to participate in, and analyze current pay against results. Oversee compliance of Urban policies, as well as federal, state, and local laws and regulations related to benefits (i.e. leave, disability) and compensation

HRIS Management

Strategically manage and improve HRIS, implementing new functionality and business processes; improving effectiveness and efficiency; and driving leadership and staff engagement. Measure HRIS functionality against organizational needs and create a roadmap for systemically supporting a comprehensive range of HR disciplines to include benefits, compensation, recruitment, and workforce planning. Supervise HRIS Specialists responsible for system configuration, data reporting, data integrity, record keeping, and pre-employment and payroll business processes.

Who You Are:

The successful candidate will possess or demonstrate: A bachelor’s degree in business, human resources or job-related field. Graduate degree a plus 10+ years of progressive experience managing and/or leading HR functions in benefits and compensation Experience working with, managing and/or deploying Human Resources Information Systems Advanced knowledge of HR principles, concepts, regulations, and federal employment laws with an emphasis on total rewards and HR operations Extensive experience developing and leading comprehensive programs and policies Experience maximizing use and development of HRIS platforms; Workday experience required Demonstrated experience using metrics to measure program results and inform decision-making Experience successfully engaging senior and/or executive management on comprehensive strategies Strong analytical and problem-solving skills as well as experience in providing advice and counsel on complex program matters Demonstrated ability in consensus building while leading diverse groups Strong oral and written communications skills to interface and establish credibility with employees and managers at all levels and handle sensitive and complex issues Demonstrated project management skills and a track record of success in bringing highly complex, cross-functional projects to completion

What You’ll Experience:

No matter your role with Urban, you will contribute to meaningful work that makes a difference for people and communities across the country. And whether you call the Washington, DC area or elsewhere home, you can expect to be part of a welcoming and hybrid workplace. We are committed to cultivating a community and working in a manner defined by collaboration, equity, inclusivity, independence, and integrity. Urban’s greatest asset is our people. Urban is committed to supporting our staff’s physical, emotional, and financial well-being through a robust benefits package for yourself, eligible dependents, and domestic partners. It includes generous paid time off, including nine federal holidays, medical (including prescription), dental and vision insurance, and transit benefits. Urban is unique in that we offer 403(b) retirement plan participation immediately after you’re hired and a generous employer contribution after six months of service and 600 hours, with immediate vesting. You’ll also have access to a health advocate, personal finance coaching, an Employee Assistance Program, and educational assistance for undergraduate and graduate degree programs. As a federal contractor, Urban will comply with Executive Order (EO) 14042 that requires federal contractors, subcontractors, and their respective employees to comply with Covid-19 vaccinations. All Urban Institute employees must be fully vaccinated against Covid-19 by Januray 18, 2022, and comply with masking and distancing requirements, regardless of responsibilities or work location. New hires must also be fully vaccinated before starting work.  Employees may request exemption from vaccination against COVID-19 based on either a medical condition or a sincerely held religious belief that prevents them from being vaccinated.  Where such an exemption is approved, Urban will discuss with each employee potential accommodation. The above statements are intended to describe the general nature and level of the work being performed by the people assigned. This posting is not an exhaustive list of all duties, responsibilities, and requirements. Urban management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary. The Urban Institute is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified candidates will receive consideration without regard to race, color, religion, national origin, gender or gender identity, age, marital status, personal appearance, sexual orientation, veteran status, pregnancy or family responsibilities, matriculation, disability, political affiliation, or any other protected status under applicable law. We are committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position, please contact Human Resources at [email protected]. Reasonable accommodation requests are considered on a case-by-case basis.

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